Prices: All prices listed in this catalogue are in units of one, unless stated otherwise. Prices shown are subject to the addition of VAT at the current rate, unless stated otherwise. Orders will be charged at the prices ruling at the date of despatch.
Carriage costs: A carriage charge is applicable on all orders below £100.00( calculated before VAT and carriage). For orders under £100.00, we currently charge £6.75 + VAT per order for most mainland areas. However, Northern Ireland, Scottish Highlands & Offshore carriage is currently £10.25 + VAT for members and £14.25 + VAT for non-members.
The Road Haulage Association reserves the right to discontinue lines without notice. Also, due to the changes in product development and on-going supplier negotiations, some products illustrated and described in the RHA Hauliers Shop Catalogue may vary slightly from the products you receive. The Road Haulage Association also reserves the right to change the price of items within the RHA Hauliers Shop Catalogue without prior notice.
Online purchasing terms and conditions - Cancellation and return of goods
Customers have seven working days, from receiving the goods, in which to cancel the order. Providing cancellation is within seven days of receipt of the goods, customers are entitled to a full refund. Customers will not be charged an administration or re-stocking fee, unless the purchase was cancelled outside the seven-day period. RHA will refund any postage and packing fee on the original delivery. However, RHA will not be liable for the costs of sending the goods back.
RHA TRAINING TERMS & CONDITIONS
Please note: For Driver CPC courses the regulations state that you must bring either your photo licence and your paper counterpart to confirm your identity, or a paper based licence and current UK Passport, or valid UK ID Card (issued under the identity cards act 2006)
RHA Training cannot upload your details if you do not meet this requirement.
Payment is required at the time of booking. Places cannot be reserved without payment. In the event of non-payment RHA Training, reserves the right to cancel the booking.
Cheques should be made payable to Road Haulage Association Ltd.
Cancellation and Postponement
If you wish to cancel it is imperative that you obtain a cancellation number from the training department on 01733 261456.
Cancellation of a booking 14 days or more prior to the commencement of the course or risk assessment will incur an administration charge of 25% of the total fee excluding VAT. For cancellations within 14 days of the event by a customer, 100% of the fee excluding VAT, will be payable.
Postponement of an in-company event within 7 working days of the date of that event, an administration fee of 25% of the fee excluding VAT, will be payable. Substitution of course delegates will be accepted upon reasonable notice being given, and the original confirmation and fee will be deemed to be accepted.
Any variations to the joining instructions, course dates, time of attendance etc, made by RHA will be notified to the customer. RHA will make every effort to ensure the original instructions are complied with. In the event of cancellation by RHA every endeavour will be made to offer a suitable alternative. All incidents and actions, including any money refunds, are dealt with promptly and fairly within the RHA Quality Management System.
Every effort is made to ensure that the instructions, hand-outs, course notes, or reports given are true and correct at the time but RHA does not accept responsibility for any errors or omissions.
Any delegate attending RHA’s premises or those of a sub-contractor, including vehicles, are required to adhere to any notices or instructions given to them by RHA, or sub-contractors staff. RHA does not accept responsibility for personal belongings or vehicles left on the premises.
Unless specific arrangements are made for course refreshments by RHA, refreshments during the course will be the delegate’s responsibility
Where external examinations are involved and details have been supplied by the delegate for enrolment, RHA cannot accept any responsibility for the accuracy if a dispute should arise, with the examinations body.
The above terms and conditions are binding on accepting the confirmation of the event and no variation may be made without a specific agreement with the management of RHA Training. It is important that adequate provision is made to ensure that drivers attending courses are able to comply with the rest requirements laid down in Driver Hours Regulations.
The above terms and conditions are binding on accepting the confirmation of the event and no variation may be made without specific agreement with the management of RHA Training.
RHA Legal Services is a comprehensive legal advice and support service available exclusively to members of the RHA.
It is IMPORTANT that you understand the terms and conditions set out below as they define how you become a member of the scheme and what services will be available to you. If you are in any doubt as to the extent of the service or what is included you can ring the RHA Help Desk or your Area Manager.
Provided you have paid your RHA Legal Services subscription fee and complied with these terms and conditions you will be entitled to comprehensive legal advice, assistance and representation from suitably qualified Lawyers.
The process to obtain help will be both quick and simple. Initial enquiries will be made to the RHA Help Desk or your Area Manager. If your enquiry is one that requires legal help you will immediately be referred to a suitably qualified RHA Legal Services Lawyer. As simple as that.
Your membership of RHA Legal Services covers all legal costs of the areas included in the scheme set out below. In areas not included in the scheme you will still have the benefit of free legal advice and the option of further assistance at preferential rates.
DEFENCE OF PROSECUTIONS
You are also entitled to advice, assistance and support relating to Commercial, Corporate and Property matters which will be limited to an initial consultation lasting up to one hour per issue. Thereafter members will be offered preferential charge rates.
Important - Exclusions and limitations to the provision of Legal Services
NB – exclusions and limitations may apply to hearings and substantive proceedings but will not deprive the member of advice and guidance in the first instance limited to one hour and thereafter at preferential rates
In these Terms and Conditions the following meanings will apply:-